On Friday morning, major airlines such as United, Delta, and American Airlines made the decision to ground flights due to a global IT outage that was affecting their operations. This unforeseen event caused significant disruptions for travelers, leading to delays and confusion at airports worldwide. Eric Napoli, the chief legal officer at AirHelp, expressed the
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Delta Air Lines faced a significant operational disruption last month due to a botched CrowdStrike software update that resulted in massive disruptions for customers and crew. The aftermath of this incident led to the cancellation of over 5,000 flights, surpassing the total number of flights canceled in 2019. The disruption not only affected the airline